Delivery Delays for Remote Device Commands

Incident Report for Mason America

Resolved

The incident has been resolved

Posted Dec 21, 2021 - 10:52 PST

Identified

The issue has been identified and we are verifying a fix.

Posted Dec 21, 2021 - 10:26 PST

Investigating

We are currently investigating issues with delivering actions to devices.

This will include our Xray offering, device actions such as ping, check for updates, reboot, wipe data, and shutdown.

Posted Dec 21, 2021 - 09:18 PST

This incident affected: Mason Tools (Dashboard, CLI).