Mason America Status
All Systems Operational
Mason Platform Operational
Builder Operational
Registry Operational
Tracker Operational
Updater Operational
Mason Tools Operational
Dashboard Operational
CLI Operational
FOTA Operational
App Updater Operational
Third Party Operational
Twilio Super SIM Operational
Twilio REST API Operational
Auth0 Email Delivery Operational
Auth0 User Authentication Operational
SendGrid API v3 Operational
SendGrid Event Webhook Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2021
Resolved - On September 18th 2021 between 13:38 and 15:09 PST, Mason experienced a partial service outage. The event occurred during a scheduled infrastructure upgrade. During this time, access to the following was interrupted:

-Controller
-Mason Docs Site
-Some Mason CLI functionality including artifact registration and deployment
-Provisioning of new devices

Though new device updates were prevented during the event, device-side functionality and cellular connectivity were not impacted. For some devices, the GET Device API experienced a 24 hour delay in reflecting changes to data such as information about SIMs, wifi, bluetooth, and battery level.
Sep 21, 00:35 UTC
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.