On September 18th 2021 between 13:38 and 15:09 PST, Mason experienced a partial service outage. The event occurred during a scheduled infrastructure upgrade. During this time, access to the following was interrupted:
-Controller -Mason Docs Site -Some Mason CLI functionality including artifact registration and deployment -Provisioning of new devices
Though new device updates were prevented during the event, device-side functionality and cellular connectivity were not impacted. For some devices, the GET Device API experienced a 24 hour delay in reflecting changes to data such as information about SIMs, wifi, bluetooth, and battery level.
Posted Sep 20, 2021 - 17:35 PDT
This incident affected: Mason Platform (Builder, Registry, Tracker, Updater) and Mason Tools (CLI, FOTA, App Updater).